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Welcome to the Fresenius Medical Care (FME) Central Lease Administration website where you will find information you may need related to our Lease Administration team. For ease of reference, any time you send an email regarding this location, please be sure to include the full site address and if possible, the FME six-digit location number. This will help us identify the location and assist in a timelier fashion. Please use the following sections to determine the correct contacts for your lease-related requests.

CONNECT WITH THE CENTRAL LEASE ADMINISTRATION TEAM

LANDLORD/PAYEE: NEW OWNERSHIP, OWNERSHIP CHANGE, ADDRESS & CONTACT ADJUSTMENT

FME requires written notice of change in ownership for any Lease.  This can be emailed to Central Lease Administration, at leaseadmin@freseniusmedicalcare.com.

Once we receive legal notice, as well as a copy of all the documents that evidence a transfer of interest(s) from the previous owner to the new owner, we will process your request.

ACH PAYMENT INFORMATION: SET-UP/UPDATE

Payments from the FME Central Lease Administration team can be made via ACH to ensure payment is processed timely and efficiently. FME requires the following information to set up a vendor for ACH payments, or make an update to an existing ACH vendor account:

All above documents should be submitted to your assigned Lease Analyst or the Central Lease Administration email at leaseadmin@freseniusmedicalcare.com. A member of our Central Lease Administration team will reach out directly to confirm the last 4 digits of the account number. 

COMMENCEMENT DATE CERTIFICATE REQUESTS

Each FME location will need to comply with the terms of your Lease regarding preparation and submission of the Commencement Date Certificate. If you would like to connect with FME regarding the status and completion of the Commencement Date Certificate, please reach out to our Central Lease Administration team at leaseadmin@freseniusmedicalcare.com and include the facility number, full street address. city, and state. Please include your contact information and any additional information pertaining to the requested Commencement Date Certificate.

Commencement Date Certificates are completed once delivery date confirmation is obtained. You will either receive notification that the Commencement Date Certificate is ready for signature from the Lease Analyst assigned to managing your location or via DocuSign. Once FME receives the signed Commencement Date Certificate, we will fully execute on our side. A final fully executed copy will be provided to you via email by the Lease Analyst assigned to managing your location. 

FIRST RENTAL PAYMENT

FME can commence the first rental payment once a fully executed Commencement Date Certificate is completed (in applicable situations) and a new vendor set-up has been completed by the Central Lease Administration team.  Please see Landlord New Ownership section.

OPERATING EXPENSES: NEW ESCROW AND ESCROW UPDATES

Recurring Operating Expense Payments (Escrows) – Requests to update the monthly operational expense amount can be submitted through our online form linked here: https://submit.jotform.com/241994917679075.

Please include the following:
      Estimate letter from Landlord to Tenant
      Operating expense budget with expense breakdown/calculations

Non-Reimbursement Requests -
      Inquiries can be sent via email to lease.audit@fmc-na.com

COMMON AREA MAINTENANCE/YEAR-END RECONCILIATIONS AND REIMBURSEMENT REQUESTS

Reimbursement Requests/Year-end Reconciliations - Reviews of total operating expenses reimbursable per the lease compared to the budgeted amount should be submitted through our online form linked here: https://submit.jotform.com/241994917679075.  Payment will be remitted within the terms of the lease. Traditionally within 30 days of submission and review. 

Please include the following:
      Invoice from Landlord to Tenant
      Supporting documentation
            ○  Breakdown of Expenses related to CAM  
            ○  Calculation of Operational Expenses
            ○  Real Estate Tax Bill
            ○  Insurance Bill
            ○  R&M and/or Utility Bill(s)

Non-Reimbursement Requests -
      Inquiries can be sent via email to lease.audit@fmc-na.com

If a balance is due to FME, based on the terms of the lease, a credit can be taken against the account, a check can be sent, or payment can be made by wire. Please indicate the FME location number and/or address with your check or wire to ensure proper application of the payment.
       Wire information available upon request 
    •  Checks can be addressed to the below:
            Fresenius Medical Care
            Attn: Lease Audit Team
            920 Winter Street
            Waltham, MA 02451-1547

UTILITY PAYMENT REQUESTS

FME utilizes a 3rd party utility management company, Cass Information Systems, for payment processing of utility expenses.

For utility reimbursement, please email your invoices direct to mailroom-col@cassinfo.com for payment or the mailing address listed below. Please be sure to include the facility number, full street address. city, and state.

  • PO Box 182460 Columbus, OH 43218-2460

REAL ESTATE TAX

The Real Estate Tax Team is available to assist with specific questions regarding real estate property taxes and assessment values. For Real Estate or property tax questions, please email RealEstateTaxes@Freseniusmedicalcare.com and a member of the Real Estate Tax Team will contact you as soon as possible. We can also help answer any questions you may have regarding real estate tax appeals. Any correspondence you may receive from your local taxing authority or jurisdiction regarding assessment values, or tax bills Fresenius should pay directly to the local authority may be sent to RealEstateTaxes@Freseniusmedicalcare.com.  You may also receive requests from this email address if your assistance or signature is needed for an active appeal.

Please note that if you have made a tax payment and are seeking reimbursement, you may submit your request via our online form linked here: https://submit.jotform.com/241994917679075 for prompt processing.

ESTOPPEL CERTIFICATE REQUESTS

Send your request to the estoppel inbox email address, which should include the facility number, city, state to estoppel.certificates@fmc-na.com. Include your contact information and any additional information pertaining to the requested Estoppel that we would need to fully process. You may also inquire on the status of your Estoppel request by e-mail at estoppel.certificates@fmc-na.com.

Your Estoppel request will be processed within the time period identified in your Lease.  We prioritize Estoppel processing based on the turnaround time required by the Lease and our workload.  Once completed you will receive an email from DocuSign notifying you of the completed Estoppel. You will be able to access and download the completed Estoppel from the DocuSign website.

SNDA REQUESTS

Send your request to the estoppel inbox email address, which should include the facility number, city, state, to estoppel.certificates@fmc-na.com. Include your contact information (including the address for the completed SNDA to be sent) and any additional information pertaining to the requested SNDA that we would need to fully process. One executed original SNDA will be sent via UPS to the address you have provided, unless a FedEx label is included with your request.

To assist with processing, you may include a blank Estoppel and SNDA form to review and complete with your request.

CERTIFICATES OF INSURANCE REQUESTS

FME utilizes a 3rd party company, Marsh, to manage all Certificate of Insurance (COI) requests.

For all COI requests, please email direct to Healthcare.AccountsCSS@marsh.com. Please be sure to include the facility number, full street address. city, and state.